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Christian Riechert

Dynamics NAV to Business Central Migration: Frequently Asked Questions



Migrating from Dynamics NAV to Business Central might seem challenging, but the advantages far outweigh the difficulties. In this blog, we aim to answer some of the most common questions users ask and clarify key differences between the two platforms, as well as provide an overview of the migration process.


Why Should You Upgrade from Dynamics NAV to Business Central?

Mainstream support for all versions of Microsoft Dynamics NAV officially ended on January 10, 2023. While extended support continues until 2028, NAV users no longer receive routine updates or non-security hotfixes. According to Mike Morton, Microsoft’s VP of Business Central, upgrading to Business Central will bring enhanced features, better cloud capabilities, and a more modern user experience. Business Central also offers seamless integration with other Microsoft products and guarantees continuous updates, allowing your system to stay ahead with the latest technology advancements.


What Are the Main Differences Between Dynamics NAV and Business Central?

Business Central is a cloud-native solution, providing an intuitive interface, improved performance, and enhanced integration with Microsoft 365 and other services. It offers advanced reporting, AI capabilities (like Microsoft Copilot), and a flexible licensing model, setting it apart from Dynamics NAV.


How Do Dynamics NAV and Business Central Differ?

The major differences between Dynamics NAV and Business Central revolve around deployment options, integration capabilities, and ease of customization. Dynamics NAV is primarily an on-premise solution requiring manual customization and integration, whereas Business Central is a cloud solution that allows easier customization via extensions and seamless integration with other Microsoft products, including Microsoft 365 and Dynamics 365 Sales.


Business Central's licensing model is per-user, which is often more cost-effective for smaller teams, and it also benefits from continuous updates, which is not the case with the now unsupported NAV.


What Are the Costs Involved in Migrating to Business Central?

Migration costs generally include licensing fees, implementation services, data migration, training, and any required customizations. To get a detailed cost estimate tailored to your needs, it's crucial to work with a qualified Microsoft Partner like CBR Technology.


Will Our Customizations and Integrations Be Compatible with Business Central?

Many existing customizations and integrations can be carried over to Business Central, but some may require modifications to fit the new platform. A thorough review by your Microsoft Partner will help identify which elements need re-evaluation or redevelopment.


How Can We Ensure Data Integrity During the Migration?

Maintaining data integrity during migration requires strategic planning, careful testing, and validation. The migration process includes data mapping, trial migrations, and extensive testing to ensure all data is transferred accurately. A knowledgeable Microsoft Partner will support you throughout each step of the process.


What Kind of Support Will Be Available During and After the Migration?

A capable Microsoft Partner will offer support during the migration process, including project management, technical assistance, and user training. After migration, continued support is available in the form of maintenance, updates, and user support. Choosing a partner with strong testimonials and a history of effective ongoing support is critical.


Can Business Central Be Implemented in Phases?

Yes, adopting a phased migration can be advantageous, particularly for larger or more intricate organizations. You can migrate core functionalities first, then gradually add more modules and customizations.


What Training Options Are Available for Our Team?

Training resources include online courses, webinars, workshops, and personalized training sessions led by your Microsoft Partner. These training options ensure that your team is fully prepared to work efficiently with Business Central.


How Should We Choose the Right Microsoft Partner for Our Migration?

Select a partner with a track record of successful NAV to Business Central migrations, strong customer testimonials, and specific knowledge of your industry. The right partner should also offer comprehensive support and share your business goals.


Need Help with Your NAV to Business Central Migration?

Did you know that 70% of ERP implementations fail because of working with the wrong partner? If your current partner is not meeting your needs for a successful migration, it might be time to switch. Seek a partner who is experienced in managing complex projects while still providing a personalized, high-touch experience.


At CBR Technology, we take pride in our 99% client retention rate, delivering outstanding service and personalized support to every client. We have the skills to handle challenging projects and the flexibility to help your business grow.


Ready to transition to Business Central? 


Get in touch with our experts today to start planning your migration.



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