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Writer's pictureConnor Chavez

How to Choose the Right Business Central Consultant for Your Business


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Selecting the right Business Central Consultant is crucial for a successful Microsoft Dynamics 365 Business Central implementation. Whether you're upgrading from an older system like Dynamics GP or NAV, or looking for a fresh implementation, the choice of partner can significantly influence your project's success.

Here’s how to identify a consultant that aligns with your needs and why Microsoft Business Central should be at the top of your considerations:


  1. Evaluate Their Experience with Business Central: It’s essential to choose a partner with a robust track record in Business Central implementations. Experience matters because it translates into a deeper understanding of the platform’s complexities and potential challenges your business might face.


  2. Request References and Case Studies: Don’t just take their word for it; ask for concrete evidence of their expertise. Case studies and customer references can provide insights into their approach and the outcomes they’ve achieved for other businesses.


  3. Understand Their Data Migration Capabilities: If you’re moving from a system like Dynamics GP or NAV, the ability to migrate data efficiently and accurately is crucial. Ensure they have proven methodologies for transferring critical business data without loss or corruption.


  4. Inquire About Post-Implementation Support: Adoption doesn’t end at go-live. Effective training and ongoing support are crucial for maximizing your investment in Business Central. A good partner will offer comprehensive support and training tailored to your business.


  5. Check Their Commitment to Latest Features and Updates: Business Central is ever-evolving with new features and updates that can benefit your business. Ensure your consultant stays updated and can articulate how these will impact your system.


  6. Assess Their Project Management Skills: Effective project management is key to the success of any ERP implementation. Understanding their approach will give you confidence in their ability to deliver on time and within budget.


  7. Discuss Security and Compliance: With data breaches on the rise, security cannot be overlooked. Discuss how they ensure the security and compliance of your data during and after the implementation.


  8. Customization Capabilities: Business Central is highly customizable. Ensure your partner can tailor the system to fit your unique processes and business needs.


  9. Transparent Pricing: Understand their pricing structure upfront to avoid unexpected costs. Transparency in pricing reflects honesty and integrity in business practices.


  10. Flexibility and Problem-solving: Finally, the ability to adapt to unforeseen challenges is essential. A consultant’s ability to handle unexpected issues can make or break an ERP implementation.


Choosing the right ERP consultant is a critical decision that can dramatically impact the success of your Microsoft Dynamics 365 Business Central implementation. With the right questions and a focus on the qualities that matter, you can ensure that your ERP journey is successful and transformative. Remember, the right partner not only understands the technology but also aligns with your business vision and growth ambitions.


Need more help? Reach out to CBR Technology for a free demo today!


Phone: 855.227.0700

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